Terms of Service

1. Definitions

“Account” means the registered user profile you create to access the Service.

“Content” means any data, text, image, chart, model output, probability, factor analysis, narrative, or other material generated, displayed, or made available through the Service.

“Model Output” means any statistical estimate, probability, projection, ranking, or analytical artifact produced by our machine-learning, quantum-inspired, or other computational methods.

“Subscription” means a recurring paid plan that grants access to specified features of the Service.

“User”, “you”, or “your” means the individual or entity accessing the Service.

2. Nature of the Service

The Service is a sports intelligence and research platform. It produces statistical and analytical Content relating to professional sports leagues. Model Output is generated by computational models trained on historical data and delivered for informational and research purposes only.

The Service does not accept, facilitate, broker, settle, or process any wager, contest entry, or real-money transaction tied to the outcome of any sporting event. The Service is a research product.

3. Eligibility and Account Registration

You must be at least eighteen (18) years of age and capable of forming a legally binding contract to use the Service. By creating an Account you represent that you satisfy these requirements and that the registration information you provide is true, accurate, and complete.

You are responsible for maintaining the confidentiality of your credentials and for all activity conducted under your Account. You must notify us immediately at [SUPPORT EMAIL] of any unauthorized use. We may refuse, suspend, or terminate Accounts at our reasonable discretion, including where registration information is inaccurate or where the Account is used in violation of these Terms.

4. Subscriptions, Billing, and Renewal

Certain features require a paid Subscription. Subscription fees, plan features, and billing intervals are described at checkout and on our Pricing page. By subscribing you authorize us and our payment processor (currently Stripe, Inc.) to charge the payment method you provide for the then-current fees and any applicable taxes.

Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. You may cancel at any time from your Account settings or by contacting [SUPPORT EMAIL]. Cancellation takes effect at the end of the current billing period.

Price changes. We may change Subscription fees. We will provide at least thirty (30) days’ notice before any change takes effect for you. Continued use after a price change constitutes acceptance of the new rate.

Taxes. Fees are exclusive of applicable sales, use, value-added, and similar taxes, which you are responsible for paying.

5. Refunds, Cancellation, and Chargebacks

Our full refund and cancellation terms are set out in the Refund Policy, which is incorporated into these Terms by reference. Except as expressly stated there or as required by applicable law, fees are non-refundable.

If you initiate a payment dispute or chargeback for a charge you authorized, we may suspend your Account pending resolution and recover the disputed amount plus any processor fees and reasonable costs of collection.

6. Acceptable Use

Your use of the Service is also governed by the Acceptable Use Policy, which is incorporated by reference. Without limiting that policy, you agree not to:

• Access the Service by any automated means (bot, scraper, crawler) except as expressly authorized in writing;
• Resell, sublicense, or redistribute Content or Model Output to third parties, whether for consideration or not, except as expressly authorized by a separate written agreement;
• Reverse engineer, decompile, or attempt to derive the source code, training data, or internal weights of any model;
• Interfere with or disrupt the integrity or performance of the Service;
• Use the Service to develop a competing product or service;
• Misrepresent the Service, its outputs, or your relationship with us;
• Use the Service in violation of any applicable law or regulation, including sanctions and export controls.

7. Intellectual Property

The Service, including its software, models, weights, training pipelines, documentation, design, trademarks, and all Content we generate, is owned by or licensed to Neural Flow Dynamics LLC and is protected by United States and international intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business use during your Subscription term.

League names, team names, player names, logos, and related marks are trademarks of their respective owners. We use them under the doctrine of nominative fair use for research, analytics, and commentary purposes. The Service is not affiliated with, endorsed by, or sponsored by any league, team, player, or broadcaster.

8. User Content

You retain ownership of content you submit to the Service (for example, queries, notes, saved views). You grant us a worldwide, non-exclusive, royalty-free license to host, process, and display that content solely to operate and improve the Service. We will handle your personal data as described in the Privacy Policy.

You represent that you have the rights necessary to submit any content you provide and that it does not infringe any third-party right or violate any applicable law.

9. Third-Party Services and Data

The Service integrates data and services from third parties (including, without limitation, sports data feeds, payment processing, and infrastructure providers). We do not control these third parties, and their services are governed by their own terms and privacy practices. We make no representation regarding the accuracy, completeness, or availability of third-party data, and we are not responsible for acts or omissions of third parties.

10. Disclaimers and “As Is” Terms

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, that Model Output will be accurate, or that the Service will meet your requirements. You use the Service at your own risk and are solely responsible for any decisions you make based on Content or Model Output.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply to the maximum extent permitted by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• NEITHER WE NOR OUR OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (USD $100).

The limitations in this section apply to the maximum extent permitted by law. Some jurisdictions do not allow certain limitations, and in those jurisdictions our liability is limited to the greatest extent permitted.

12. Indemnification

You will defend, indemnify, and hold harmless Neural Flow Dynamics LLC and its officers, members, employees, and agents from and against any claim, demand, liability, loss, damage, cost, and expense (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service, (b) your violation of these Terms or any law, or (c) your infringement of any third-party right.

13. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms or if continued access poses a risk to us, to other users, or to the integrity of the Service. Upon termination your right to use the Service ceases immediately. Sections that by their nature should survive termination (for example, ownership, disclaimers, limitation of liability, indemnification, arbitration, and miscellaneous) will survive.

14. Changes to the Service or Terms

We may modify the Service or these Terms at any time. If we make a material change to these Terms we will provide reasonable advance notice, such as by email or by posting a notice on the Service. Your continued use after the effective date of a change constitutes acceptance of the updated Terms.

15. Governing Law and Venue

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Subject to the arbitration clause below, the state and federal courts located in Cook County, Illinois will have exclusive jurisdiction and venue over any action that is not subject to arbitration, and you and we consent to personal jurisdiction in those courts.

16. Binding Arbitration and Class-Action Waiver

Please read this section carefully. It affects your legal rights.

Except for (a) claims in small-claims court within the claim limits of that court, and (b) claims for injunctive or equitable relief related to intellectual property, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The seat of arbitration will be Chicago, Illinois, or another location the parties agree on; arbitration may proceed by telephone, video, or written submissions. The arbitrator may award any relief available in court, subject to these Terms.

Class-action waiver. You and we each agree that Disputes will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate the claims of more than one person or preside over any form of representative or class proceeding.

Opt-out. You may opt out of this arbitration agreement by sending written notice to [SUPPORT EMAIL] within thirty (30) days of first accepting these Terms. The notice must include your name, Account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this section. If any part of this section is held unenforceable, that part will be severed and the remainder will continue to apply, except that the class-action waiver is not severable: if it is held unenforceable, the entire arbitration agreement is void.

17. General Provisions

Entire agreement. These Terms, together with the Privacy Policy, Analytics Disclaimer, Cookie Policy, Acceptable Use Policy, and Refund Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreement on the same subject.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, labor disputes, power outages, network failures, cyber-attacks, governmental action, or third-party service failures.

Export and sanctions. You represent that you are not located in, and will not access the Service from, any jurisdiction subject to a U.S. government embargo, and that you are not listed on any U.S. government list of prohibited or restricted persons.

Electronic communications. You consent to receive communications from us electronically, including notices relating to your Account, billing, and these Terms.

Relationship. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and us.

18. Contact

Questions about these Terms? Contact us at the address above. For privacy-specific requests, see the contact information in our Privacy Policy.

These Terms are provided for review and reflect enterprise-grade defaults. Before relying on these Terms for customer-facing use, they should be reviewed and finalized by qualified legal counsel licensed in your jurisdiction.